I need a solution

I’m having this exact issue but with GSS 3.2 RU6 and WinPE 10:

https://support.symantec.com/en_US/article.TECH213716.html

I’m trying to pull a Windows 10 Education 64-bit image and the computer will boot to automation but once it gets to the screen it just sits there and never the create image . The computer name and MAC address fields remain blank. I’ve tried recreating my boot images 3 times, reinstalling my WADK, and tried tinkering with PXE settings but I can’t get past this. Any help is appreciated. If you need more info let me know.

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