has released free updates that address the vulnerability described in this advisory. Customers may only install and expect support for versions and feature sets for which they have purchased a license. By installing, downloading, accessing, or otherwise using such upgrades, customers agree to follow the terms of the Cisco license:

https://www.cisco.com/c/en/us/products/end-user-license-agreement.html

Additionally, customers may only software for which they have a valid license, procured from Cisco directly, or through a Cisco authorized reseller or partner. In most cases this will be a maintenance upgrade to software that was previously purchased. Free software updates do not entitle customers to a new software license, additional software feature sets, or major revision upgrades.

When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories and Alerts page, to determine exposure and a complete upgrade solution.

In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will to be supported properly by the new release. If the is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.

Customers Without Contracts

Customers who purchase directly from Cisco but do not hold a Cisco service contract and customers who make purchases through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should obtain upgrades by contacting the Cisco TAC:
https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html

Customers should have the product serial number available and be prepared to provide the URL of this advisory as evidence of entitlement to a free upgrade.

Fixed Releases

This vulnerability is fixed in CMS Software Releases 2.2.13 and later and Releases 2.3.4 and later. Customers should upgrade to the latest software release by visiting the Software Center on Cisco.com and searching for “Meeting 2000” or clicking Browse All and navigating to Conferencing > Video Conferencing > Multiparty Conferencing > Meeting Server > Meeting Server 2000.

For information about the CMS Software release model, see Cisco Meeting Server: End of maintenance and support policy.



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